Welcome to The Club Loyalty Program where we gratify you with rewards. You can earn points based on your usage at our Restaurants, Antara Spa, Patisserie, Home Delivery Services. Please see below frequently asked questions to know more:
Frequently Asked Questions:
- What rewards involved as a part of The Club Rewards Program? 3000 pts – Get a 1/2 kg cake on the house! 5000 pts – Relax with a complimentary 30 min Head/Foot Reflexology on the house! 15000 pts – Get a complimentary 30 Min Hot Stone Massage! 20000 pts – Enjoy 3 Complimentary Oriental Wok Woking Buffets on us! 50000 pts – 4 Sunday Brunches at By The Waterside with prior reservations only! 75000 pts – Full day Boardroom usage with complimentary Projector & Screen. No F&B included. 100000 pts – Enjoy any Spirit or Wine Bottle/s under Rs. 15000/- at Westburry’s Bar. Taxes ad 200000 pts – Book an Outdoor Catering for min. of 50 pax @ Rs. 1500 AI and additional 20 pax charges will be on us!
- How do I enroll for the Loyalty Program? There is no enrollment process, as soon as you make a transaction at any of the entities you will auto-enrolled and the points will be credited to your account.
- How many points do I earn on every purchase? You will receive 1 point for every Rupee you spend. You will earn points only when you make a purchase at the following entities: Antara Day Spa By The Waterside Oriental Wok Westburry’s Bar Garden Grill Home delivery Patisserie
- When will I receive my points? The points will be credited to your account after 30 minutes of your bill being settled. You will receive an SMS notification on your registered mobile number from “THCLUB”
- I am a dependant, do I receive points? No, points are allotted only for purchases made by a primary member.
- How do I redeem my reward? To redeem your reward, please provide your registered mobile number to the concerned staff at the specific entity depending on which reward you want to redeem. Example: 50000 pts – 4 Sunday Brunches at By The Waterside with prior reservations only! – You need to provide your phone number at By The Waterside in order to redeem this reward. Pre-booking will be required to redeem a reward at Antara Spa.
Who do speak to if I face an issue with my points/account? You can send us an email on [email protected] and the issue will be addressed within 48 hours.
- When do my points expire? Your points will expire on the 31st of October, 2019.