the club services

  • What rewards involved as a part of The Club Rewards Program?

    The Club Loyalty Rewards

    • 6000- Enjoy Rs. 500/- off on a billing of Rs. 1000/- at Flavours of The Club Mumbai
    • 7500- Receive items worth Rs. 750/- fromPatisserie at The Club Mumbai *Pre-order required 24 hours prior
    • 10000- Enjoy a complimentary 30min Head/ Foot Reflexology session at Antara Day Spa * not applicable Sat, Sun & Public Holidays.
    • 25000- Purchase 90mins Swedish/Aromatic Massage at the price of 60mins Massage at Antara Day Spa* not applicable Sat, Sun & Public Holidays.
    • 40000- Get a meal for two at Oriental Wok* 04 course set meal for lunch only from Monday-Friday (only food)
    • 50000- Get a 50% discount on your food bill at Oriental Wok *A la carte menu only not applicable Sat, Sun & Public Holidays
    • 50000- Book for 5 and pay for only 3 Sunday Brunches at By The Waterside *Prior reservation is must! Only one redemption is allowed per table (subject to availability, maximum 4 such redemption per Sunday)
    • 60000- Enjoy 02 complimentary Sunday Brunches at By The Waterside *Prior reservation is must! Only one redemption is allowed per table (subject to availability, maximum 2 such redemption per Sunday)
    • 85000- Plan your Birthday Parties at By The Waterside, min. of 30 children and pay for only 20. Not available on a la carte menu not applicable Sat, Sun & Public Holidays
    • 100000- Complimentary Liquor Bottle worth Rs. 8000/- at Westburrys Bar *Max 2 bottles at once, cannot be left back, 1 redemption per day (limited brands)
    • 200000- Book for a minimum of 50 persons and pay only for 35 persons at Banquets/ Kuisine Kraft by The Club Mumbai *subject to availability
  • How do I enroll for the Loyalty Program?
    There is no enrollment process, as soon as you make a transaction at any of the entities you will auto-enrolled and the points will be credited to your account
  • How many points do I earn on every purchase?

    You will receive 1 point for every Rupee you spend. You will earn points only when you make a purchase at the following entities:

    • Antara Day Spa
    • By The Waterside
    • Oriental Wok
    • Westburry's Bar
    • Garden Grill
    • Home delivery
    • Patisserie
  • When will I receive my points?

    The points will be credited to your account after 30 minutes of your bill being settled. You will receive an SMS notification on your registered mobile number from "THCLUB"

  • lam a dependent, do I receive points?

    No, points are allotted only for purchases made by a primary member.

  • How do 1 redeem my reward?

    To redeem your reward, please provide your registered mobile number to the concerned staff at the specific entity depending on which reward you want to redeem. Example: 50000 - Book for 5 and pay for only 3 SundayBrunches at By The Waterside 'Prior reservation is must! You need to provide your phone number at By The Waterside in order to redeem this reward Pre-booking will be required to redeem a reward at Antara Spa

  • When do my points expire?

    Your points will expire on the 30th of September 2024

  • Whom do I speak to, if 1 face an issue with my points/account?

    You can send us an email on eslyn.fernandes@theclubmumbai.com and the issue will be addressed within 48 hours